Terms & Conditions
We may update these Customer Terms (and the documents referred to in them) and any aspect of the Service from time to time and will notify such changes to you by uploading details of them on the Site. You should review the Customer Terms periodically for changes. By using the Site you agree to be bound by these Customer Terms. If you do not agree to these Customer Terms then please do not use the Services or any part of them.
1. About us
The Services are operated by All In The House BV ("we"). We are registered in The Netherlands under KvK number 58316973 and with our registered office address at Prinsengracht 359A 1016HK Amsterdam. Our VAT number is 852982598BO1
2. Intellectual property rights
We own all rights, title and interest in and to the products and services, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble any part of the products & services.
You must not extract or otherwise use any of the content on the Site and/or Service for commercial purposes without obtaining a licence to do so from us.
We respect the intellectual property rights of others and we ask our customers to do the same. If you are aware that any of your intellectual property rights have been infringed, please get in touch with us directly to report the concern.
3. Disclaimer of Warranties and limitation of liability
(a )To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.
(b) The Site and App are provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.
(c) You download and use the App at your own discretion and risk, and you are solely responsible for any damages to your hardware device(s) or loss of data that results from the download or use of the App.
(d) Neither we nor our licensors are liable to you or any user for any use or misuse of the App. Such limitation: (a) includes direct damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (b) includes indirect, incidental, consequential, special, exemplary and punitive damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (c) applies whether damages arise from use or misuse of and reliance on this App, from inability to use the App, or from the interruption, suspension or termination of the App (including any damages incurred by third parties).
(e) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.
4. Payment methods
Purchases for goods and/or services may only be paid for using a debit or credit card through our payment facility (or any other payment method which we may make available from time to time). All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination to choose to have the item delivered. For delivery destinations within the EU prices include VAT or other sales taxes where applicable. For delivery destinations outside the EU, prices do not include VAT or other sales taxes.
5. Refusal of transaction
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.
6. Delivery arrangements
Your shopping basket on the Site displays the goods you have chosen, All In The House shall provide them and details of postage and packing. The delivery costs for each purchase may vary according to the delivery methods and destination. Any delivery times quoted are in working days.
7. Import regulations and duty
If you order goods from our Site for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
If you wish to discuss or organise a return, exchange or refund of any non-cancellable item purchased through the Site, please contact All In The House directly in accordance with our Returns & Refunds Policy.
9. Force majeure
Where we are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials shall be postponed for the period of time that the circumstances continue.
10. Law and jurisdiction
Contracts for the purchase of goods or services through our Site or the App shall be governed by Dutch law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of The Netherlands.
General comments about the Site are welcome, please contact us directly. Complaints about specific goods or services must be directed through the contact details provided for resolution.